ALPHA DRIVE | GDPR
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ALPHA DRIVE / About  / Privacy Policy / GDPR

The security of your data is important to us.

1. Securing your data

Protecting customer data is a top priority at Alpha Drive. We understand you are trusting us with your data and we take the responsibility of securing it extremely seriously. The Security section in our Privacy page outlines all of our practices around handing of all your data, including personal data.

2. Data correction

All our users can request to modify or delete any personal information by contacting us.

3. Right to be forgotten

As a user, you can permanently delete all your personal information, and data on Alpha Drive by contacting us.

FAQs

What is GDPR?

The General Data Protection Regulation (GDPR) is a European privacy law that went into effect on May 25, 2018. The GDPR replaces the EU Data Protection Directive, also known as Directive 95/46/EC, and applies a single data protection law throughout the EU. Data protection laws govern the way that businesses collect, use, and share personal data about individuals. Among other things, they require businesses to process an individual’s personal data fairly and lawfully, allow individuals to exercise legal rights in respect of their personal data (for example, to access, correct or delete their personal data), and ensure appropriate security protections are put in place to protect the personal data they process.

Who does the GDPR apply to?

The GDPR applies to all entities and individuals based in the EU and to entities and individuals, whether or not based in the EU, that process the personal data of EU individuals. The GDPR defines personal data as any information relating to an identified or identifiable natural person. This is a broad definition, and includes data that is obviously personal (such as an individual’s name or contact details) as well as data that can be used to identify an individual indirectly (such as an individual’s IP address).

What personal data do we collect and store from our customers?

We store data that customers have given us voluntarily. For example, in our role as data controller, we may collect and store contact information, such as name, email address, phone number, or physical address, when customers sign up for our products and services or seek support help. We also may collect other identifying information from our customers, such as IP address, or Oauth tokens for external services. Customers decide what personal data, if any, is uploaded to our products and services.

What is the Alpha Drive’s Data Processing Agreement (“DPA”)?

GDPR Article 28, Section 3, requires that a contract be in place between a data controller and a data processor. Alpha Drive’s Terms of Service and Privacy Policy have provided the fundamental legal requirements and obligations regarding data ownership, processing behavior, safeguarding data, and more. However, if as an Alpha Drive customer you desire to have a GDPR-specific contract, contact us at support@alphadrive.ai.

How do we handle delete instructions from customers?

Customers have the ability to remove or delete information they have uploaded to our products. Likewise, customers may deactivate their account and request that all personal data we have collected and stored is deleted. Contact support@alphadrive.ai for any assistance.